We are currently located at Eclectic Cookery at 103 Horne Ave, San Francisco, CA 94124.

Absolutely! Cake collections are available from our kitchen space in San Francisco, CA. Cakes will be boxed up and ready for transportation. Upon order confirmation, we will give you our best tips and tricks for travelling in the car with a cake. Please ensure to collect your cake within the specified time frame, as we cannot guarantee that we will be available outside of these hours.

Pick up is available from Thursday - Friday 2pm – 4pm and Saturday, 9am - 10am.

The safest way for your cake to be transported should be flat on the floor of your car. This usually means the passenger side footwell, but the boot is also okay. In warmer months, we recommend putting on your air conditioner in the car. Do not place cake boxes on the car seat. Do not push on the sides of your cake box - support from underneath only.

We are currently offering delivery in San Francisco only. We are working on finding a courier service for the Bay Area and surrounding areas.

Our cakes require to be stored in the fridge. However, we recommend enjoying it at room temperature. Take your cake out of the fridge 1-2 hours before serving!

You may enjoy your leftovers for up to 3 days if stored refrigerated in an airtight container. 

Please make sure that when displaying your cake, it is out of direct sunlight and heat. If using a cake stand, make sure it is stable and sturdy before putting the cake on it.

Our gluten free cakes contain nuts therefore please note that we handle nuts in our kitchen. For a full ingredient list or for any concerns around nut allergies, please do not hesitate to reach out to our team directly.

We are currently taking bookings for wedding and custom celebration cakes about 2 months in advance. For any other orders on our website, we require at least 3 days notice. We will always do our best to accommodate last minute custom bookings, so please get in touch at info@kneesupcakery.com

We love receiving your inspiration images and mood boards for any bespoke cake commissions. However, we do not copy or replicate other artist’s work. We will always do our best to communicate with you, and create a cake that you’re going to love!

We offer a GF option for any of the cakes on our website. Unfortunately, at this time we do not provide DF or vegan options.

We have a range of pre-designed cakes that are available to order via our online store.

For custom celebration and wedding cakes, we provide a pricing guide based on cake size. For larger and tiered cakes, please fill out our order form for pricing in our Bespoke Cakes pages.

Please get in touch with us at info@kneesupcakery.com we would love to help!